Privacy Policy
Your trust matters. Here’s how we handle your information.
Information We Collect
When you browse, register, or place an order, we may collect:
- Name, email address, and phone number
- Shipping address, city, state, and pincode
- Order details and communication history
- Account login information (password is stored hashed)
How We Use Your Information
- Process and deliver your orders
- Send order confirmations and support updates
- Respond to contact form / WhatsApp / email queries
- Improve our website and customer experience
- Comply with legal and accounting requirements
Payments
Online payments are processed through secure third-party gateways such as Razorpay / UPI providers. We do not store your full card numbers or UPI PINs on our servers.
Sharing of Information
We do not sell your personal data. We may share limited information with:
- Courier / logistics partners (for delivery)
- Payment gateways (to complete transactions)
- Authorities when required by law
Cookies & Sessions
Our site uses cookies/sessions for cart, login, and checkout functionality. You can control cookies through your browser settings; some features may not work if cookies are disabled.
Data Security
We use reasonable technical and organisational measures to protect your data. However, no online transmission is 100% secure. Please keep your account password confidential.
Your Rights
You may request access, correction, or deletion of your personal data by contacting us. Account holders can also update profile details and view order history after login.
Contact for Privacy Requests
Email: basavaayurvedaa@gmail.com
Phone: 6366686179
Address: Basava Nilaya, Gudadanal Road, Lingasugur, Dist. Raichur, Karnataka 584122
Last updated: August 2026